Data Translation Engineer

Post Title: Data Translation Engineer

Responsible To: Senior Data Translation Engineer

Location: Plymouth

Hours: Full time position

Salary: Generous, based on experience and achievement

Description of Role/Responsibilities:

At EDI Plus Ltd, our success depends on our people, customer focus, and ability to deliver customer projects on time and on budget. The Data Translation Engineer plays a pivotal role in the successful delivery of our client’s projects and providing the support service, for which our customers hold us in high esteem. Due to growing demand for our services, we are looking to recruit a Data Translation Engineer to join our successful and friendly team. The ideal professional for the role is a flexible problem solver with excellent communication skills and a detail-oriented mindset.

The role of the Data Translation Engineer is to develop and support new and existing data translation maps and the implementations of data communications with Trading Partners. The proportion of time spent by the Data Translation Engineer between developing/maintaining maps, and support duties relating to these maps and communications, will vary according to the level of demand.

Within our office, some of the software technologies currently used are:

• IBM WebSphere Transformation Extender.
• MS-SQL (T-SQL).
• Microsoft software, including MS Office (most notably Excel, Outlook & OneDrive).
• A range of communications facilities, both developed in-house and third party solutions, such as AS2, FTP, SFTP, HTTP, Email, Webservices and VAN. 
• A range of data formats such as Peppol, EDIFACT, Tradacoms, XML variants, X12, as well as client-specific formats.

The Data Translation Engineer’s primary responsibilities are:

• Liaising with clients and their Trading Partners to establish detailed requirements within an agreed project scope.
• Developing efficient data translation maps converting between the agreed formats.
• Maintaining existing data translation maps.
• Setting up Trade Agreements, defining the documents exchanged between Trading Partners.
• Setting up data communications connections with Trading Partners using a variety of protocols.
• Liaising with Trading Partners to test data translation maps and communications.
• Debugging any mapping issues raised by software testers, the EDI Plus Support Team and Trading Partners.
• Maintaining appropriate documentation.
• Customer and internal liaison (with Project Managers, for example) by email, Teams and phone.

Other responsibilities will include:

• Developing own skills in relevant technologies, data format and communications facilities.
• Assisting other staff and teams to diagnose issues and deal with Trading Partners.
• Assisting in the maintenance and testing of relevant software facilities, both developed in-house and third party solutions.
• Assisting with identification of system problems and limitations, and contributing to the process of continuous improvement.

Job Requirements and Skills

• You enjoy applying logic and performing technical tasks.
• Qualifications in subjects such as Maths, ICT, Physics or Accounting.
• Team player – must thrive working as part of a team, but also be able to work independently and prioritise your workload based on project timescales.
• An analytical approach to problem solving.
• Meticulous attention to detail and focus on accurate outcomes.  
• Good IT literacy, including familiarity with Microsoft software (Excel, in particular).
• Flexibility, willingness to learn.
• Excellent communication and interpersonal skills, with a professional demeanour.
• Customer service mentality and ability to communicate well with a variety of people, ranging from non-technical to EDI specialists.
• An understanding of business document data, such as Orders, Delivery Notes and Invoices.
• Some programming and/or database experience.
• Knowledge or experience of data communication protocols such as SFTP, AS2 & HTTP Post.
• A desire to develop your skills and experience in a dynamic environment.
• Relevant experience of working in an office environment.

Why choose EDI Plus Ltd?

• Full training and induction provided, including working alongside an experienced mentor.
• A small company, with big ambitions.
• A connected company culture – work with great people.
• Hybrid working patterns – office attendance required, with the flexibility to work from home where appropriate.
• Work/life balance – flexible holiday requests and an extra day off to celebrate your birthday!
• Fun regular social events.
• Other fantastic benefits - such as private BUPA medical insurance, 5% employer pension contribution, company life insurance.

About EDI Plus Ltd

At EDI Plus we have been connecting businesses for over 20 years. With our flexible, secure and hosted EDI platform we help businesses streamline their digital trading to bring improvements to both the top and bottom line.

The key for businesses in reducing costs and serving customers more effectively is the ability to integrate with their suppliers and customer – their Trading Partners. We provide solutions which automate these processes, allowing businesses to exchange business-critical data with all their trading partners enabling their systems to interact seamlessly and autonomously. This is achieved with minimal change, minimal effort and at a minimal cost using our cloud-based services.

Our exciting and well-established business provides SaaS facilities to an impressive list of clients, from blue-chip organisations to SMEs and including several Independent Co-operative Societies and numerous Healthcare Providers. Our commitment to service is the highest in the industry. We partner with our customers to continuously evolve their technology, creating innovative solutions to help meet their business goals with a commercially flexible approach.

EDI Plus is a wholly-owned division of itim Group Plc, a global retail software provider giving retailers a complete end-to-end solution - a modern, flexible and lower-cost alternative to traditional ERP systems that enables greater customer-centricity, true omnichannel capabilities and increased profitability.

itim and EDI Plus are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

If you would like to apply for this position, please send your CV and a covering letter to recruitment@edi-plus.com.