The development of data exchange technologies is rapidly extending the scope of benefits to be gained from electronic data interchange. This extension applies to those organisations that have already embraced EDI technologies and to much smaller organisations where costs tended to restrict their access to these benefits. Coupled with this is the growth of collaborative partnerships which benefit trading partners by removing the traditional ‘Friction Points’. A recent interview by our CEO, Ali Athar encapsulates how the potential benefits of digital exchange are becoming increasingly attainable and offers assistance on how to get there and reap those benefits …

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