Frequently Asked Questions

We stand out for our ease of use, flexibility, and strong integration capabilities. We offer an any-to-any solution, meaning we can provide seamless integration with your ERP systems, accounting software, and trading networks. Our focus is on automation, compliance, and making life easier for you - ensuring smooth transactions with no technical headaches.

No, our flexible solutions make integration possible with your existing ERP, accounting system, or WMS without requiring any major changes. We support popular ERPs like SAP, Oracle, Microsoft Dynamics, and more. If your system doesn't currently have built-in EDI capabilities, we can fill that void for you.

We support AS2, SFTP, FTP, VAN, API-based integration, HTTP post to name just a few. We can help you to find a suitable communications method to meet your and your Trading Partner’s individual needs.

Yes! As a fully certified and trusted Peppol Service Provider, EDI Plus can help your organisation connect with Trading Partners via the Peppol network. We’ll take care of the necessary registration and will ensure your documents are fully Peppol compliant.  

Yes! We are fully Peppol-compliant, being a certified Peppol Access Point. We support other global EDI networks, including but not limited to VANs (Value Added Networks), AS2, and direct partner connections. Whether you are trading in Europe, North America, or Asia, we ensure your EDI transactions meet the required standards and regulations.

We offer flexible pricing based on document volume and complexity – with options for SMEs through to large enterprises. Get in touch for a tailored quote.

No, we're built for business users, not just IT teams. Our platform offers a user-friendly interface, automation tools, and clear user guides to simplify EDI management. Most users can handle day-to-day operations without deep technical knowledge. We handle the technical stuff - so you don't have to!

Yes. We offer full migration support, ERP engagement, Trading Partner communication, data validation, testing and low-downtime switchovers to ensure a seamless move for both you and your Trading Partners.

Absolutely! Our system is fully scalable, allowing you to start with a basic setup and expand as your business grows. Whether you're adding more trading partners, handling higher transaction volumes, or integrating with new systems, our solution is designed to adapt.

Yes! We support global EDI standards (EDIFACT, X12, Peppol, etc.), making it easy to exchange documents with partners worldwide. We also handle country-specific compliance requirements, multiple languages, and different tax/VAT formats - ensuring smooth cross-border transactions.

Not a problem. Our wonderful team of mappers can bridge that gap between you and your trading partners. All you need to do is send the documents in the format you use, we'll deal with the rest, and then documents will find their way to you in your desired format. This is all going on in the background, allowing you to focus on other things during this process - Let us do the heavy lifting!

No problem! We offer other solutions for non-EDI partners, including:

Branded Web Portals - A simple online interface where they can send and receive documents without using EDI software.

PDF Reading - We can extract data from PDFs and convert them into EDI transactions.

These both ensure that you can digitally trade with all partners, regardless of their technical set-up.

Yes, we handle the full onboarding process.

Yes – we provide onboarding calls, documentation, and platform walkthroughs to help your team get confident quickly.

Just let us know. We’ll handle the change request, update your mappings, and perform testing with the partner where needed. Additional charges may apply.

You’ll be assigned a dedicated Project Manager for onboarding and, once you are live, a UK-based Support Team will be available for day-to-day queries.