Frequently Asked Questions

We stand out for our ease of use, flexibility, and strong integration capabilities. We offer an any-to-any solution, meaning we can provide seamless integration with your ERP systems, accounting software, and trading networks. Our focus is on automation, compliance, and making life easier for you - ensuring smooth transactions with no technical headaches.

No, our flexible solutions make integration possible with your existing ERP, accounting system, or WMS without requiring any major changes. We support popular ERPs like SAP, Oracle, Microsoft Dynamics, and more. If your system doesn't currently have built-in EDI capabilities, we can fill that void for you.

We support AS2, SFTP, FTP, VAN, API-based integration, HTTP post to name just a few. We can help you to find a suitable communications method to meet your and your Trading Partner’s individual needs.

Yes. EDI Plus helps organisations comply with country-specific e-Invoicing requirements by supporting local invoice formats, regulatory standards, and electronic submission processes. This helps streamline compliance efforts, reduce manual processing, and ensure invoices meet the applicable legal and tax requirements in each country you trade in.

We offer flexible pricing based on document volume and complexity – with options for SMEs through to large enterprises. Get in touch for a tailored quote.

Yes. We offer full migration support, ERP engagement, Trading Partner communication, data validation, testing and low-downtime switchovers to ensure a seamless move for both you and your Trading Partners.

Absolutely! Our system is fully scalable, allowing you to start with a basic setup and expand as your business grows. Whether you're adding more trading partners, handling higher transaction volumes, or integrating with new systems, our solution is designed to adapt.

Yes! We support global EDI standards (EDIFACT, X12, Peppol, etc.), making it easy to exchange documents with partners worldwide. We also handle country-specific compliance requirements, multiple languages, and different tax/VAT formats - ensuring smooth cross-border transactions.

No problem! We offer other solutions for non-EDI partners, including:

Branded Web Portals - A simple online interface where they can send and receive documents without using EDI software.

PDF Reading - We can extract data from PDFs and convert them into EDI transactions.

These both ensure that you can digitally trade with all partners, regardless of their technical set-up.

You’ll be assigned a dedicated Project Manager for onboarding and, once you are live, a UK-based Support Team will be available for day-to-day queries.

Yes – EDI Plus is a certified Peppol Access Point Provider, which means we have authority to send validated files over the Peppol Network. If your system can produce Peppol compliant documents, but you don’t have access to the Peppol Network, EDI Plus can manage the transmissions for you. 

Absolutely! We've got you covered in both directions. When your Trading Partners send documents in other formats, we'll automatically convert them to PDF before delivering them to you. And when you need to send PDFs out, we'll convert them into whatever format your Trading Partners require before transmission. All of this is handled seamlessly behind the scenes using a custom executable map no extra work needed on your end.